Shipping and Returns

Shipping and Delivery.
We use PostNL for all shipments. All products are sent with a Track & Trace code by parcel service. Shipping costs throughout the Netherlands are free. The order will be shipped as soon as payment has been made. You will receive a shipping confirmation by email when the order is shipped. Delivery takes place while stocks last. FORBIDDEN will notify you when a product is out of stock.

If your order is received by us before 15:00, we will process it the same day.

 

Return Policy FORBIDDEN :

The return period is 14 days from the date of purchase.

The amount will be refunded to the original payment method you used for the purchase. This can take 5 - 7 business days.

Register the return via your account.
The items are unworn and unwashed.
Items must be returned in their original condition with all FORBIDDEN tags attached and in the original packaging.

If this is not the case, we will not accept this product and we will not be able to refund the purchase price.

Returning one / more items is at the customer's own expense.

 

How to return?

1. Log in to your account and create a return shipment
2. Send the package via a PostNL point or a DHL point
3. Please note that all responsible return costs are for the customer

Please use the address below as the return address

 

 

Special conditions for returning some items:

Tracksuits: This is a set and must be returned as a set.

Swimwear: Must be unworn.

Underwear: underwear cannot be returned.

Accessories: must be returned in their original unopened packaging.

 

Return address

FORBIDDEN

Returns Department FORBIDDEN

Ravensteinerf 26  5035 EG, Tilburg

Netherlands